Terms of Service for Amplify Events

These Terms of Service (“Terms”) govern your access to and use of the Amplify Events website, web application, and related services (collectively, the “Service”) operated by Amplify Events (“Amplify Events,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding agreement to use the Service. If you use the Service on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

2. The Service

Amplify Events is a software platform designed to help event professionals and businesses manage event operations, including client information, event details, timelines, music planning, quotes, contracts, invoices, lead capture, communications, payments, and related workflows.

We may update, modify, suspend, or discontinue any part of the Service at any time.

3. Account Registration and Security

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for:

• maintaining the confidentiality of your account credentials;
• all activity that occurs under your account; and
• notifying us promptly of any unauthorized access to or use of your account.

We are not responsible for losses arising from unauthorized use of your account caused by your failure to protect your login credentials.

4. Vendor Responsibility

The Service is intended for use by event professionals, vendors, and their authorized team members (“Vendors” or “Users”).

You are solely responsible for:

• your business operations and services;
• your communications and agreements with clients, leads, guests, venues, and third parties;
• the accuracy, legality, enforceability, and appropriateness of any quotes, contracts, invoices, forms, timelines, music selections, or other materials you create, send, or use through the Service; and
• compliance with all laws, regulations, and obligations applicable to your business.

Amplify Events provides software tools only and is not a party to any agreement between you and your clients or other third parties.

5. Free Trial

Amplify Events may offer a free trial allowing you to use the Service for your first event at no charge. Eligibility, scope, and feature availability for the free trial are determined by us in our sole discretion.

We reserve the right to modify, limit, or terminate the free trial offer at any time. Abuse of the free trial may result in suspension or termination of access.

6. Subscription, Billing, and Cancellation

Certain features of the Service require a paid subscription. Pricing, plan features, and billing intervals will be presented at the time of purchase.

By subscribing, you authorize us and our payment providers to charge your selected payment method on a recurring basis until canceled.

Unless otherwise stated:

• subscriptions automatically renew at the end of each billing cycle;
• if you cancel, your cancellation will take effect at the end of your current billing period; and
• your subscription will remain active until the start of the next billing cycle, at which point it will not renew.

Fees are non-refundable except where required by law.

We reserve the right to change pricing, plans, or features at any time. Changes to recurring subscription pricing will take effect on your next billing cycle after notice is provided.

7. Payments and Stripe Services

We use third-party payment providers, including Stripe and Stripe Connect, to facilitate payments through the Service.

By using payment-related features, you agree that:

• your payment transactions may be processed by Stripe or its affiliates;
• your use of payment functionality may also be subject to Stripe’s terms, policies, and onboarding requirements;
• we are not responsible for Stripe’s services, uptime, security, identity verification, reserve policies, chargeback handling, payout delays, account holds, or account terminations; and
• you are solely responsible for your payment account setup, tax reporting, chargebacks, refunds, disputes, and compliance obligations related to payments you receive or process.

We do not control Stripe or Stripe Connect and are not liable for any acts, omissions, interruptions, or decisions made by them.

8. Acceptable Use

You agree not to use the Service to:

• violate any applicable law, regulation, or third-party right;
• upload, store, transmit, or share unlawful, defamatory, fraudulent, abusive, obscene, or infringing content;
• impersonate any person or entity;
• interfere with or disrupt the security, integrity, or performance of the Service;
• attempt to gain unauthorized access to the Service or related systems;
• reverse engineer, decompile, scrape, copy, or exploit the Service except as permitted by law;
• send spam, phishing emails, or other abusive communications;
• upload viruses, malware, or harmful code; or
• use the Service in a way that could damage the Service or interfere with other users' access.

We may suspend or terminate your access if you violate these Terms.

9. User Content

You may upload, submit, store, generate, transmit, or otherwise make available content through the Service, including client data, event information, contracts, invoices, communications, forms, timelines, notes, music-related information, and other materials (“User Content”).

You retain ownership of your User Content. You grant us a non-exclusive, worldwide, limited license to host, store, reproduce, process, transmit, and display your User Content solely as necessary to provide, maintain, improve, and support the Service.

You represent and warrant that:

• you own or control the necessary rights to your User Content;
• your User Content does not violate any law or third-party right; and
• your User Content may lawfully be collected, processed, stored, and transmitted through the Service.

We do not claim ownership of your User Content.

10. Client Data and Legal Compliance

If you collect, upload, manage, or process information relating to clients, leads, guests, employees, contractors, venues, or other third parties through the Service, you are solely responsible for ensuring that you have all necessary rights, consents, and legal bases to do so.

You are solely responsible for complying with all applicable:

• privacy and data protection laws;
• anti-spam and electronic communications laws;
• consumer protection laws;
• contract and electronic signature laws;
• tax and invoicing obligations; and
• any other legal or regulatory requirements applicable to your business.

Amplify Events acts only as a software provider and does not provide legal, tax, financial, or regulatory advice.

11. AI-Generated Content and Contract Disclaimer

The Service may include AI-powered tools that generate or assist with contracts, clauses, templates, communications, or other content.

These outputs are provided for informational and drafting assistance purposes only. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, outdated, ambiguous, unenforceable, or inappropriate for your specific circumstances;
• you are solely responsible for reviewing, editing, approving, and determining whether any AI-generated content is suitable for your use; and
• Amplify Events does not guarantee the legality, validity, enforceability, accuracy, quality, or fitness of any AI-generated content.

You should seek qualified legal advice before relying on contracts or legal language generated through the Service.

Amplify Events is not a law firm, does not provide legal advice, and is not responsible for any claim, loss, dispute, or liability arising from your use of AI-generated content.

12. Electronic Signatures and Electronic Records

The Service may allow you and your clients or other third parties to electronically sign contracts, proposals, invoices, or other documents.

By using these features, you agree that:

• electronic signatures and electronic records may be used in place of paper documents where permitted by applicable law;
• you are solely responsible for ensuring that your use of electronic signatures complies with all laws applicable to your jurisdiction, industry, and transactions; and
• Amplify Events does not guarantee that any electronic signature, document, workflow, audit trail, or record will be legally valid, enforceable, or admissible in every jurisdiction or circumstance.

You are responsible for determining whether electronic signatures are appropriate for your use case.

13. Communications

By creating an account or using the Service, you agree that we may send you service-related and transactional communications, including by email. These may include account notifications, receipts, billing notices, security alerts, product updates, legal notices, and other messages related to your use of the Service.

You may also have the ability to send communications to your clients or leads through the Service. You are solely responsible for those communications and for complying with all applicable laws governing email, marketing, consent, and communications with third parties.

14. Third-Party Services

The Service may integrate with or rely on third-party services, including Stripe, Stripe Connect, Google, Mailgun, analytics tools, authentication providers, email service providers, and other external platforms.

We do not control and are not responsible for third-party services, their content, availability, security, policies, or practices. Your use of such third-party services may be subject to separate terms and privacy policies.

15. Beta Features

From time to time, we may offer optional beta, preview, early access, or test features (“Beta Features”). Beta Features are provided on an opt-in basis and may be modified, suspended, or discontinued at any time.

Beta Features may be incomplete, unstable, contain errors, or not function as expected. You use Beta Features at your own risk. To the maximum extent permitted by law, Beta Features are provided “as is” without any warranty or service commitment.

16. Intellectual Property

The Service, including its software, design, user interface, branding, text, graphics, and other content provided by us, is owned by or licensed to Amplify Events and is protected by intellectual property laws.

Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works based on the Service unless expressly authorized in writing.

17. Feedback

If you submit ideas, feedback, or suggestions regarding the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate that feedback for any lawful purpose without compensation to you.

18. Availability and Service Level

We strive to maintain reliable availability of the Service and may target 99% uptime for paid Services. However, unless expressly stated in a separate written service level agreement signed by us, any uptime target is a service goal only and not a guarantee.

Scheduled maintenance, emergency maintenance, third-party outages, force majeure events, internet failures, and issues outside our reasonable control may affect availability.

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

19. Data Backups

You are responsible for maintaining copies and backups of your important data, contracts, communications, and business records. While we may maintain backups for operational purposes, we do not guarantee that any lost data will be recoverable.

20. Suspension and Termination

You may stop using the Service at any time.

We may suspend or terminate your access to the Service, with or without notice, if:

• you violate these Terms;
• your use of the Service creates risk to us, the Service, or other users;
• required by law; or
• necessary to investigate suspected misuse, fraud, abuse, or security issues.

Upon termination, your right to use the Service will immediately cease, but provisions that by their nature should survive termination will remain in effect.

21. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
• THE SERVICE WILL MEET YOUR BUSINESS NEEDS OR EXPECTATIONS;
• ANY CONTENT, DOCUMENTS, RECORDS, COMMUNICATIONS, AI-GENERATED OUTPUTS, OR DATA WILL BE ACCURATE, COMPLETE, ENFORCEABLE, OR RELIABLE; OR
• DEFECTS WILL BE CORRECTED.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMPLIFY EVENTS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, CLIENT RELATIONSHIPS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
2. USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages, so some of the above may not apply to you.

23. Indemnification

You agree to defend, indemnify, and hold harmless Amplify Events and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use of the Service;
• your User Content;
• your contracts, communications, invoices, payment activity, or business practices;
• your use of AI-generated content;
• your violation of these Terms; or
• your violation of any law or third-party right.

24. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

25. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the courts located in Ontario, Canada, unless applicable law requires otherwise, and you consent to the jurisdiction of those courts.

26. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and revise the “Last Updated” date above. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms.

27. General Terms

These Terms constitute the entire agreement between you and Amplify Events regarding the Service and supersede all prior or contemporaneous understandings relating to the Service.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other right.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, or sale of assets.

28. Contact Us

If you have questions about these Terms, contact us at:

Amplify Events
Email: legal@amplifyevents.app
Ontario, Canada